Contact Us
Whether you have a question about our reviews, spotted something that needs updating, or simply want to share your experience with a site we have covered, we are glad to hear from you. This page explains the best way to reach the editorial team at Bets Not On Gamstop.
Get in Touch by Email
The quickest way to contact us is by email. You can reach the team at [email protected]. We aim to respond to all enquiries within 48 hours on working days. If your question is more detailed, it may take a little longer, but we will always come back to you.
What You Can Write to Us About
We welcome messages on any of the following:
- Review accuracy — If you believe information in one of our reviews is out of date or incorrect, let us know and we will verify it promptly.
- Reader experiences — If you have used a site we cover and want to share your feedback, positive or otherwise, we factor reader insight into how we assess and update our content.
- Editorial suggestions — If there is a topic, site or feature you would like us to cover that we have not addressed yet, we are always open to suggestions.
- Partnership or editorial enquiries — For commercial or media enquiries, please include a clear subject line so we can direct your message to the right person.
What We Cannot Help With
We are an independent comparison and review site. We do not operate any of the betting platforms we cover, so we are unable to help with account issues, deposit problems, bonus disputes or withdrawal queries. For those matters, you will need to contact the relevant site's customer support team directly.
If you are concerned about your gambling habits, our responsible gambling guidance is a useful starting point, and organisations such as GamCare and BeGambleAware offer confidential support.
About This Site
Bets Not On Gamstop researches and reviews sports betting sites that operate outside the Gamstop self-exclusion scheme, with a focus on odds quality, available markets and overall betting experience. You can read more about how we work and who we are on our About Us page.
Our editorial process is independent. Commercial relationships with operators we list do not influence how sites are ranked or reviewed — you can read the full details on our Terms and Conditions page.
Response Times
| Type of Enquiry | Expected Response Time |
|---|---|
| General questions | Within 48 hours (working days) |
| Review corrections or factual queries | Within 48–72 hours (working days) |
| Commercial or partnership enquiries | Within 5 working days |
We do our best to reply to every message we receive. If you have not heard back within the timeframes above, a brief follow-up to [email protected] is always welcome.